/* Bubble Chat Widget */
#kpChatBubbleIcon,
#kpChatBubbleIcon * {
  box-sizing: border-box;
}

#kpChatBubbleIcon {
  position: fixed;
  right: 20px;
  bottom: 20px;
  width: 64px;
  height: 64px;
  border: none;
  border-radius: 999px;
  background: linear-gradient(135deg, #111111 0%, #2a2a2a 100%);
  color: #ffffff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  box-shadow: 0 12px 28px rgba(17, 17, 17, 0.18);
  z-index: 12000;
  transition: transform 0.22s ease, box-shadow 0.22s ease, filter 0.22s ease;
  font-size: 28px;
  animation: kpBubblePulse 2.8s ease-in-out infinite;
}

#kpChatBubbleIcon::after {
  content: "";
  position: absolute;
  inset: -7px;
  border-radius: 999px;
  border: 2px solid rgba(17, 17, 17, 0.22);
  opacity: 0;
  animation: kpBubbleRipple 2.8s ease-out infinite;
}

#kpChatBubbleIcon:hover {
  transform: translateY(-2px) scale(1.06);
  box-shadow: 0 16px 32px rgba(17, 17, 17, 0.22);
  filter: brightness(1.02);
}

#kpChatWidget {
  position: fixed;
  right: 20px;
  bottom: 90px;
  isolation: isolate;
  width: min(334px, calc(100vw - 24px));
  height: min(500px, calc(100vh - 112px));
  background: rgba(255,255,255,0.97);
  border: 1px solid rgba(17,17,17,0.07);
  border-radius: 18px;
  box-shadow: 0 18px 42px rgba(17,17,17,0.14);
  display: none;
  flex-direction: column;
  overflow: hidden;
  z-index: 12000;
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
  font-family: 'Montserrat', sans-serif;
  transform-origin: bottom right;
}

#kpChatWidget::before {
  content: "";
  position: absolute;
  inset: -24px -18px auto auto;
  width: 180px;
  height: 180px;
  border-radius: 999px;
  background: radial-gradient(circle, rgba(17,17,17,0.12) 0%, rgba(17,17,17,0.05) 32%, rgba(17,17,17,0) 72%);
  opacity: 0;
  transform: scale(0.8);
  pointer-events: none;
  z-index: 0;
}

#kpChatWidget > * {
  position: relative;
  z-index: 1;
}

#kpChatWidget.is-open {
  display: flex;
  animation: kpChatEnter 0.34s cubic-bezier(.2,.9,.22,1) forwards;
}

#kpChatWidget.is-open::before {
  animation: kpChatAmbientIn 0.55s ease forwards;
}

@keyframes kpChatEnter {
  from {
    opacity: 0;
    transform: translateY(12px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

@keyframes kpFadeInSoft {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes kpChatAmbientIn {
  0% {
    opacity: 0;
    transform: scale(0.78);
  }
  55% {
    opacity: 1;
    transform: scale(1.02);
  }
  100% {
    opacity: .88;
    transform: scale(1);
  }
}

@keyframes kpHeaderSweep {
  0% {
    opacity: 0;
    transform: translateX(-28%) skewX(-18deg);
  }
  18% {
    opacity: .24;
  }
  100% {
    opacity: 0;
    transform: translateX(155%) skewX(-18deg);
  }
}

@keyframes kpPanelRise {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

#kpChatHeader {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  background: rgba(17,17,17,0.97);
  color: #ffffff;
  position: relative;
  overflow: hidden;
}

#kpChatWidget.is-open #kpChatHeader::after {
  content: "";
  position: absolute;
  inset: 0 auto 0 -32%;
  width: 34%;
  background: linear-gradient(90deg, rgba(255,255,255,0) 0%, rgba(255,255,255,0.14) 48%, rgba(255,255,255,0) 100%);
  pointer-events: none;
  animation: kpHeaderSweep 1s ease .08s 1;
}

#kpChatHeader img {
  width: 38px;
  height: 38px;
  border-radius: 999px;
  object-fit: cover;
  flex: 0 0 auto;
}


.kp-chat-avatar-wrap {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
}

.kp-chat-avatar-wrap > img,
.kp-chat-avatar-wrap > .kp-chat-avatar {
  display: block;
}

.kp-chat-avatar-presence {
  position: absolute;
  right: -1px;
  bottom: -1px;
  width: 10px;
  height: 10px;
  border-radius: 999px;
  border: 2px solid #ffffff;
  background: #9ca3af;
  box-shadow: 0 2px 6px rgba(17,17,17,0.16);
}

.kp-chat-avatar-wrap[data-presence="active"] > .kp-chat-avatar-presence {
  background: #16a34a;
}

.kp-chat-avatar-wrap[data-presence="busy"] > .kp-chat-avatar-presence {
  background: #dc2626;
}

.kp-chat-avatar-wrap[data-presence="away"] > .kp-chat-avatar-presence {
  background: #9ca3af;
}

.kp-chat-avatar-wrap[data-presence="invisible"] > .kp-chat-avatar-presence {
  background: #6b7280;
}

.kp-chat-avatar-wrap[data-presence="broken"] > .kp-chat-avatar-presence {
  background: #ffffff;
  border-color: #9ca3af;
}

.kp-chat-avatar-wrap[data-presence="broken"] > .kp-chat-avatar-presence::after {
  content: "";
  position: absolute;
  left: 1px;
  right: 1px;
  top: 50%;
  height: 1.5px;
  background: #6b7280;
  transform: translateY(-50%) rotate(-38deg);
  border-radius: 999px;
}

#kpChatHeaderText {
  min-width: 0;
  flex: 1 1 auto;
  display: flex;
  flex-direction: column;
  gap: 2px;
  justify-content: center;
}

#kpChatHeaderTitle {
  font-size: 0.96rem;
  font-weight: 700;
  line-height: 1.12;
  margin: 0;
}

#kpChatHeaderSubtitle {
  font-size: 0.72rem;
  opacity: 0.82;
  margin-top: 0;
  line-height: 1.28;
}

#kpChatClose {
  width: 32px;
  height: 32px;
  border: none;
  background: rgba(255,255,255,0.10);
  color: #ffffff;
  border-radius: 999px;
  cursor: pointer;
  font-size: 18px;
  line-height: 1;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  transition: background-color 0.2s ease, transform 0.2s ease;
}

#kpChatClose:hover {
  background: rgba(255,255,255,0.16);
  transform: scale(1.04);
}

.kp-chat-panel {
  display: none;
  min-height: 0;
  flex: 1 1 auto;
}

.kp-chat-panel.is-active {
  display: flex;
  flex-direction: column;
  animation: kpFadeInSoft 0.24s ease;
}

#kpChatMenu {
  padding: 12px;
  gap: 12px;
}

.kp-chat-message {
  display: flex;
  margin-bottom: 9px;
}

.kp-chat-message.kim {
  justify-content: flex-start;
}

.kp-chat-message.visitor {
  justify-content: flex-end;
}

.kp-chat-message .bubble {
  max-width: 82%;
  padding: 9px 12px;
  border-radius: 16px;
  font-size: 0.87rem;
  line-height: 1.42;
  word-break: break-word;
}

.kp-chat-message.kim .bubble {
  background: #f5f2ef;
  color: #111111;
  border-top-left-radius: 6px;
}

.kp-chat-message.visitor .bubble {
  background: #111111;
  color: #ffffff;
  border-top-right-radius: 6px;
}

.kp-chat-actions {
  display: grid;
  gap: 9px;
}

.kp-chat-action-btn {
  width: 100%;
  border: none;
  border-radius: 11px;
  padding: 11px 13px;
  font-size: 0.9rem;
  font-weight: 600;
  cursor: pointer;
  transition: transform 0.22s ease, filter 0.22s ease, box-shadow 0.22s ease;
}

.kp-chat-action-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 8px 18px rgba(17,17,17,0.10);
}

.kp-chat-action-btn.primary {
  background: #111111;
  color: #ffffff;
}

.kp-chat-action-btn.secondary {
  background: #ebe4de;
  color: #111111;
}

.kp-chat-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 11px 13px;
  border-bottom: 1px solid rgba(17,17,17,0.08);
}

.kp-chat-topbar-title {
  font-size: 0.88rem;
  font-weight: 700;
  color: #111111;
}

.kp-chat-back-btn {
  border: none;
  background: transparent;
  font-size: 0.82rem;
  font-weight: 600;
  color: #111111;
  cursor: pointer;
  padding: 0;
}

#kpChatMessagesWrap {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  padding: 12px;
  background: #ffffff;
}

#kpChatMessages {
  display: flex;
  flex-direction: column;
}

#kpChatComposer {
  display: flex;
  gap: 6px;
  padding: 10px 12px 12px;
  border-top: 1px solid rgba(17,17,17,0.08);
  background: #ffffff;
}

#kpUserMessage {
  flex: 1 1 auto;
  border: 1px solid rgba(17,17,17,0.14);
  border-radius: 10px;
  padding: 10px 11px;
  font-size: 0.9rem;
  font-family: 'Montserrat', sans-serif;
}

#kpSendMessageBtn {
  flex: 0 0 auto;
  border: none;
  border-radius: 10px;
  background: #111111;
  color: #ffffff;
  min-width: 48px;
  padding: 0 12px;
  cursor: pointer;
  font-size: 1rem;
  transition: transform 0.2s ease, filter 0.2s ease;
}

#kpSendMessageBtn:hover {
  transform: translateY(-1px);
  filter: brightness(1.03);
}

#kpBubbleFormArea {
  padding: 12px;
  overflow-y: auto;
}

#kpBubbleContactForm {
  display: grid;
  gap: 8px;
}

#kpBubbleContactForm input,
#kpBubbleContactForm select,
#kpBubbleContactForm textarea {
  width: 100%;
  border: 1px solid rgba(17,17,17,0.14);
  border-radius: 10px;
  padding: 10px 11px;
  font-size: 0.88rem;
  font-family: 'Montserrat', sans-serif;
  background: #ffffff;
  color: #111111;
}

#kpBubbleContactForm textarea {
  min-height: 104px;
  resize: vertical;
}

#kpBubbleContactForm button {
  border: none;
  border-radius: 10px;
  background: #111111;
  color: #ffffff;
  padding: 11px 13px;
  font-size: 0.9rem;
  font-weight: 600;
  cursor: pointer;
  transition: transform 0.2s ease, filter 0.2s ease;
}

#kpBubbleContactForm button:hover {
  transform: translateY(-1px);
  filter: brightness(1.03);
}

#kpBubbleOtherSupportRow {
  display: none;
}

#kpBubbleOtherSupportRow.is-visible {
  display: block;
}

#kpBubbleFormStatus,
#kpChatStatus {
  font-size: 0.78rem;
  color: #444444;
  min-height: 1.2em;
  margin-top: 2px;
}

#kpBubbleFormFrame {
  display: none;
}

#kpBubbleFormSuccess {
  display: none;
  padding: 34px 16px;
  text-align: center;
  align-items: center;
  justify-content: center;
  min-height: 190px;
  animation: kpFadeInSoft 0.24s ease;
}

#kpBubbleFormSuccess.is-visible {
  display: flex;
}

#kpBubbleFormSuccessCard {
  width: 100%;
  border: 1px solid rgba(17,17,17,0.08);
  border-radius: 14px;
  background: #f8f5f2;
  padding: 22px 16px;
  box-shadow: 0 10px 24px rgba(17,17,17,0.06);
}

#kpBubbleFormSuccessIcon {
  width: 42px;
  height: 42px;
  margin: 0 auto 12px;
  border-radius: 999px;
  background: #111111;
  color: #ffffff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 1rem;
  font-weight: 700;
}

#kpBubbleFormSuccessText {
  font-size: 0.92rem;
  line-height: 1.5;
  color: #111111;
  font-weight: 600;
}

@media (max-width: 640px) {
  #kpChatBubbleIcon {
    right: 16px;
    bottom: 16px;
    width: 56px;
    height: 56px;
  }

  #kpChatBubbleIcon::after {
    inset: -6px;
  }

  #kpChatWidget {
    right: 14px;
    left: 14px;
    width: auto;
    bottom: 84px;
    height: min(500px, calc(100vh - 110px));
  }
}



#kpChatNudge {
  position: fixed;
  right: 92px;
  bottom: 28px;
  z-index: 11999;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  pointer-events: none;
  opacity: 1;
  transition: opacity 0.24s ease, transform 0.24s ease;
  animation: kpNudgeFloat 2.6s ease-in-out infinite;
}

#kpChatNudge.is-hidden {
  opacity: 0;
  transform: translateY(6px) scale(0.96);
}

#kpChatNudgeDot {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: #111111;
  box-shadow: 0 0 0 rgba(17,17,17,0.28);
  animation: kpNudgePulse 1.8s ease-out infinite;
}

#kpChatNudgeCard {
  display: inline-flex;
  align-items: center;
  min-height: 38px;
  max-width: min(220px, calc(100vw - 116px));
  padding: 8px 12px;
  border-radius: 999px;
  background: rgba(255,255,255,0.97);
  border: 1px solid rgba(17,17,17,0.08);
  box-shadow: 0 10px 24px rgba(17,17,17,0.10);
  color: #111111;
  font-size: 0.82rem;
  line-height: 1.2;
  font-weight: 600;
  white-space: nowrap;
  overflow: hidden;
  transform-origin: right center;
}

#kpChatNudgeText {
  display: block;
  min-width: 0;
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

@keyframes kpNudgeFloat {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-4px); }
}

@keyframes kpNudgePulse {
  0% {
    box-shadow: 0 0 0 0 rgba(17,17,17,0.24);
  }
  70% {
    box-shadow: 0 0 0 10px rgba(17,17,17,0);
  }
  100% {
    box-shadow: 0 0 0 0 rgba(17,17,17,0);
  }
}

@media (max-width: 640px) {
  #kpChatNudge {
    right: 82px;
    bottom: 24px;
  }

  #kpChatNudgeCard {
    min-height: 34px;
    padding: 7px 11px;
    font-size: 0.78rem;
    max-width: min(160px, calc(100vw - 102px));
    white-space: nowrap;
    text-align: left;
  }
}


@keyframes kpBubblePulse {
  0%, 100% { transform: scale(1); }
  8% { transform: scale(1.08); }
  14% { transform: scale(1); }
  22% { transform: scale(1.06); }
  28% { transform: scale(1); }
}

@keyframes kpBubbleRipple {
  0% {
    opacity: 0;
    transform: scale(0.9);
  }
  8% {
    opacity: 0.26;
  }
  38% {
    opacity: 0;
    transform: scale(1.28);
  }
  100% {
    opacity: 0;
    transform: scale(1.28);
  }
}

@keyframes kpNudgePop {
  0% {
    opacity: 0.55;
    transform: scale(0.96);
  }
  55% {
    opacity: 1;
    transform: scale(1.06);
  }
  100% {
    opacity: 1;
    transform: scale(1);
  }
}


#kpChatNamePanel {
  padding: 14px;
  justify-content: center;
}

#kpChatNameForm {
  display: grid;
  gap: 10px;
}

#kpChatNameIntro {
  font-size: 0.88rem;
  line-height: 1.5;
  color: #333333;
  margin: 0;
}

#kpChatNameForm input {
  width: 100%;
  border: 1px solid rgba(17,17,17,0.14);
  border-radius: 10px;
  padding: 10px 11px;
  font-size: 0.88rem;
  font-family: 'Montserrat', sans-serif;
  background: #ffffff;
  color: #111111;
}

#kpChatNameForm button {
  border: none;
  border-radius: 10px;
  background: #111111;
  color: #ffffff;
  padding: 11px 13px;
  font-size: 0.9rem;
  font-weight: 600;
  cursor: pointer;
  transition: transform 0.2s ease, filter 0.2s ease;
}

#kpChatNameForm button:hover {
  transform: translateY(-1px);
  filter: brightness(1.03);
}

#kpChatNameStatus {
  font-size: 0.78rem;
  color: #444444;
  min-height: 1.2em;
}

#kpChatVisitorBadge {
  display: none;
  font-size: 0.76rem;
  color: #555555;
  padding: 0 12px 10px;
  background: #ffffff;
}

#kpChatVisitorBadge.is-visible {
  display: block;
}




/* Final live-chat name step layout */
#kpChatNamePanel {
  padding: 0;
}

#kpChatNamePanel #kpBubbleFormArea {
  flex: 1 1 auto;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 18px 16px 20px;
}

#kpChatNameForm {
  width: 100%;
  max-width: 248px;
  display: grid;
  gap: 10px;
  justify-items: stretch;
}

#kpChatNameIntro {
  margin: 0 0 2px;
  text-align: center;
  max-width: none;
  font-size: 0.88rem;
  line-height: 1.5;
  color: #333333;
}

#kpChatNameForm input,
#kpChatNameForm button,
#kpChatNameStatus {
  width: 100%;
  max-width: none;
}

#kpChatNameStatus {
  text-align: center;
}


.kp-chat-admin-presence {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-left: 0;
  font-size: 0.7rem;
  line-height: 1;
  font-weight: 600;
  white-space: nowrap;
}

.kp-chat-admin-presence::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 999px;
  flex: 0 0 auto;
  background: currentColor;
}

.kp-chat-admin-presence.is-active {
  color: #8df0b6;
}

.kp-chat-admin-presence.is-away {
  color: rgba(255,255,255,0.72);
}


.kp-chat-end-btn {
  border: 1px solid rgba(17,17,17,0.10);
  background: #111111;
  color: #ffffff;
  border-radius: 999px;
  padding: 7px 12px;
  font-size: 0.74rem;
  font-weight: 700;
  cursor: pointer;
  box-shadow: 0 8px 18px rgba(17,17,17,0.12);
  transition: background-color 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease;
}
.kp-chat-end-btn:hover {
  background: #222222;
  transform: translateY(-1px);
  box-shadow: 0 10px 22px rgba(17,17,17,0.14);
}

.kp-chat-message.has-avatar {
  align-items: flex-end;
  gap: 8px;
}
.kp-chat-message.is-system {
  justify-content: flex-start;
}
.kp-chat-avatar {
  width: 28px;
  height: 28px;
  border-radius: 999px;
  object-fit: cover;
  flex: 0 0 auto;
  background: #e9e4e0;
}
.kp-chat-message.is-system .bubble {
  background: #f5f2ef;
  color: #111111;
}


#kpSendMessageBtn.is-ended {
  background: #b8b2ab !important;
  color: #ffffff !important;
  cursor: not-allowed;
  box-shadow: none;
  transform: none;
}

.kp-chat-confirm-modal {
  position: fixed;
  inset: 0;
  display: none;
  z-index: 16000;
}

.kp-chat-confirm-modal.is-open {
  display: block;
}

.kp-chat-confirm-overlay {
  position: absolute;
  inset: 0;
  background: rgba(17,17,17,0.42);
  backdrop-filter: blur(5px);
  -webkit-backdrop-filter: blur(5px);
}

.kp-chat-confirm-dialog {
  position: relative;
  width: min(420px, calc(100vw - 28px));
  margin: 12vh auto 0;
  background: rgba(255,255,255,0.97);
  border: 1px solid rgba(0,0,0,0.08);
  border-radius: 22px;
  box-shadow: 0 24px 60px rgba(0,0,0,0.16);
  padding: 24px 20px 18px;
  text-align: center;
}

.kp-chat-confirm-close {
  position: absolute;
  top: 10px;
  right: 10px;
  width: 34px;
  height: 34px;
  border: none;
  border-radius: 999px;
  background: rgba(0,0,0,0.05);
  color: #111;
  font-size: 20px;
  cursor: pointer;
}

.kp-chat-confirm-title {
  font-family: var(--kp-font-heading);
  font-size: 1.5rem;
  color: #111;
  margin-bottom: 8px;
}

.kp-chat-confirm-message {
  font-size: .92rem;
  line-height: 1.55;
  color: #444;
}

.kp-chat-confirm-actions {
  margin-top: 18px;
  display: flex;
  justify-content: center;
  gap: 10px;
}

.kp-chat-confirm-cancel,
.kp-chat-confirm-ok {
  border: none;
  border-radius: 12px;
  min-height: 46px;
  padding: 10px 16px;
  font-family: var(--kp-font-body);
  font-size: .92rem;
  font-weight: 600;
  cursor: pointer;
}

.kp-chat-confirm-cancel {
  background: #efebe7;
  color: #111;
}

.kp-chat-confirm-ok {
  background: #111;
  color: #fff;
}

/* Requested focused live chat patch */
.kp-chat-topbar-actions { display:flex; align-items:center; gap:8px; }
#kpChatVisitorBadge { text-align:center; }
#kpUserMessage {
  width:100%;
  min-height:40px;
  max-height:120px;
  resize:none;
  overflow-y:hidden;
  white-space:pre-wrap;
  overflow-wrap:anywhere;
  word-break:break-word;
  padding:10px 12px;
  border:1px solid rgba(17,17,17,.14);
  border-radius:12px;
  font: inherit;
  line-height:1.45;
}
#kpUserMessage.is-scrollable { overflow-y:auto; }
#kpChatComposer { align-items:flex-end; gap:8px; }
#kpSendMessageBtn {
  min-width:42px;
  height:42px;
  border-radius:12px;
  background:#111;
  color:#fff;
  font-size:.9rem;
  padding:0 14px;
  box-shadow:none;
}
#kpSendMessageBtn::before { content:"Send"; }
#kpSendMessageBtn { font-size:0; }
#kpSendMessageBtn::before { font-size:.82rem; font-weight:600; }
.kp-chat-reconnect-btn {
  border:1px solid rgba(17,17,17,.10);
  background:#ffffff;
  color:#111;
  border-radius:999px;
  padding:7px 12px;
  font-size:.74rem;
  font-weight:700;
  cursor:pointer;
  box-shadow:0 8px 18px rgba(17,17,17,.08);
  transition:background-color .2s ease, transform .2s ease, box-shadow .2s ease;
}
.kp-chat-reconnect-btn:hover { background:#f7f4f1; transform:translateY(-1px); box-shadow:0 10px 22px rgba(17,17,17,.10); }
.kp-chat-reconnect-btn.is-hidden { display:none; }
.kp-chat-end-btn.is-ended {
  background:#c9c1ba;
  color:#ffffff;
  cursor:not-allowed;
}
.kp-chat-message, .kp-chat-msg-group {
  display:flex;
  align-items:flex-end;
  gap:8px;
  margin-bottom:10px;
}
.kp-chat-msg-group.kim { justify-content:flex-start; }
.kp-chat-msg-group.visitor { justify-content:flex-start; }
.kp-chat-msg-stack {
  display:grid;
  gap:4px;
  max-width:min(100%, 78%);
}
.kp-chat-msg-name {
  font-size:.74rem;
  line-height:1.2;
  color:#6b645d;
  padding:0 2px;
}
.kp-chat-msg-group.visitor .kp-chat-msg-name { text-align:left; }
.kp-chat-msg-bubble {
  padding:9px 12px;
  border-radius:16px;
  font-size:.87rem;
  line-height:1.42;
  white-space:pre-wrap;
  overflow-wrap:anywhere;
  word-break:break-word;
  max-width:100%;
}
.kp-chat-msg-group.kim .kp-chat-msg-bubble { background:#f5f2ef; color:#111; border-top-left-radius:6px; }
.kp-chat-msg-group.visitor .kp-chat-msg-bubble { background:#111; color:#fff; border-top-right-radius:6px; }
.kp-chat-msg-bubble + .kp-chat-msg-bubble { margin-top:-1px; }
.kp-chat-msg-meta {
  font-size:.64rem;
  line-height:1.2;
  color:#7a736c;
  padding:0 2px;
}
.kp-chat-message.has-avatar, .kp-chat-msg-group.has-avatar { gap:8px; }
.kp-chat-avatar { width:28px; height:28px; border-radius:999px; object-fit:cover; flex:0 0 auto; background:#e9e4e0; }
.kp-chat-system-message {
  display:flex;
  justify-content:center;
  margin:10px 0;
}
.kp-chat-system-card {
  max-width:86%;
  display:grid;
  justify-items:center;
  gap:6px;
  padding:10px 14px;
  border-radius:14px;
  background:#f5f2ef;
  color:#5a534d;
  text-align:center;
}
.kp-chat-system-avatar {
  width:34px; height:34px; border-radius:999px; object-fit:cover;
}
.kp-chat-system-title {
  font-size:.78rem; font-weight:700; color:#111;
}
.kp-chat-system-text {
  font-size:.8rem; line-height:1.4; text-align:center;
}
.kp-chat-system-meta {
  font-size:.64rem; line-height:1.2; color:#7a736c; text-align:center;
}


#kpChatVisitorBadge { text-align:center; }
.kp-chat-admin-response-note { margin-top:3px; font-size:0.66rem; line-height:1.3; color:rgba(255,255,255,0.62); font-weight:500; }
#kpBubbleFormSuccessActions { display:flex; justify-content:center; gap:8px; flex-wrap:wrap; margin-top:14px; }
.kp-chat-success-btn {
  border:1px solid rgba(17,17,17,.10);
  border-radius:999px;
  min-height:42px;
  padding:10px 14px;
  font-size:.78rem;
  font-weight:700;
  cursor:pointer;
  transition:background-color .2s ease, transform .2s ease, box-shadow .2s ease;
}
.kp-chat-success-btn.primary {
  background:#111;
  color:#fff;
  box-shadow:0 8px 18px rgba(17,17,17,.12);
}
.kp-chat-success-btn.primary:hover {
  background:#222;
  transform:translateY(-1px);
}
.kp-chat-success-btn.secondary {
  background:#fff;
  color:#111;
}
.kp-chat-success-btn.secondary:hover {
  background:#f7f4f1;
  transform:translateY(-1px);
}
.kp-chat-success-btn.is-hidden { display:none; }
#kpSendMessageBtn.is-ended { background:#c9c1ba; color:#fff; cursor:not-allowed; }
#kpUserMessage { white-space:pre-wrap; overflow-wrap:anywhere; word-break:break-word; resize:none; overflow-y:hidden; }


.kp-chat-away-actions {
  display: grid;
  gap: 8px;
  width: 100%;
}

.kp-chat-away-actions.is-hidden {
  display: none;
}

.kp-chat-away-btn {
  width: 100%;
  border-radius: 10px;
  min-height: 44px;
  padding: 11px 13px;
  font-size: 0.86rem;
  font-weight: 700;
  cursor: pointer;
  transition: transform 0.2s ease, filter 0.2s ease, background-color 0.2s ease, box-shadow 0.2s ease;
}

.kp-chat-away-btn.primary {
  border: 1px solid rgba(17,17,17,0.10);
  background: #111111;
  color: #ffffff;
  box-shadow: 0 8px 18px rgba(17,17,17,0.12);
}

.kp-chat-away-btn.secondary {
  border: 1px solid rgba(17,17,17,0.10);
  background: #ffffff;
  color: #111111;
}

.kp-chat-away-btn:hover {
  transform: translateY(-1px);
  filter: brightness(1.02);
}


#kpChatStatus { display:none !important; }


.kp-chat-msg-heading {
  display:none;
}
.kp-chat-msg-time {
  display:none;
  font-size:.64rem;
  line-height:1.2;
  color:#7a736c;
  white-space:nowrap;
}
.kp-chat-msg-status {
  font-size:.64rem;
  line-height:1.2;
  color:#7a736c;
  padding:0 2px;
}
.kp-chat-msg-group.is-pending .kp-chat-msg-bubble { opacity:.88; }
.kp-chat-msg-group.is-pending .kp-chat-msg-status.is-error { color:#c0392b; }
.kp-chat-typing-row { display:flex; align-items:flex-start; gap:8px; margin:0 0 8px; padding:0 12px; }
.kp-chat-typing-row.is-hidden { display:none; }
.kp-chat-typing-stack { max-width:min(100%, 78%); display:grid; gap:4px; }
.kp-chat-typing-bubble { display:inline-flex; align-items:center; gap:6px; padding:10px 12px; border-radius:16px; border-top-left-radius:6px; background:#f5f2ef; color:#111; }
.kp-chat-typing-dot { width:6px; height:6px; border-radius:999px; background:#7a736c; opacity:.45; animation:kpChatTypingBounce 1.1s infinite ease-in-out; }
.kp-chat-typing-dot:nth-child(2) { animation-delay:.15s; }
.kp-chat-typing-dot:nth-child(3) { animation-delay:.3s; }
.kp-chat-typing-label { font-size:.72rem; line-height:1.2; color:#6b645d; padding:0 2px; }
@keyframes kpChatTypingBounce { 0%, 80%, 100% { transform:translateY(0); opacity:.35; } 40% { transform:translateY(-3px); opacity:1; } }
#kpChatNameForm.is-away-choice-visible > button[type="submit"] { display:none; }


.kp-chat-msg-group.visitor .kp-chat-msg-meta,
.kp-chat-msg-group.visitor .kp-chat-msg-status {
  text-align: left;
}
.kp-chat-msg-status {
  font-size: .64rem;
  line-height: 1.2;
  color: #7a736c;
  padding: 0 2px;
}
.kp-chat-typing-stack {
  max-width: 100%;
}


/* OVERRIDE PATCH: bubble alignment and ended-state controls */
.kp-chat-msg-group.kim {
  justify-content: flex-start;
}
.kp-chat-msg-group.visitor {
  justify-content: flex-end;
}
.kp-chat-msg-group.kim .kp-chat-msg-stack {
  justify-items: start;
  text-align: left;
}
.kp-chat-msg-group.visitor .kp-chat-msg-stack {
  justify-items: end;
  text-align: right;
}
.kp-chat-msg-group.kim .kp-chat-msg-name,
.kp-chat-msg-group.kim .kp-chat-msg-meta {
  text-align: left;
}
.kp-chat-msg-group.visitor .kp-chat-msg-name,
.kp-chat-msg-group.visitor .kp-chat-msg-meta,
.kp-chat-msg-group.visitor .kp-chat-msg-status {
  text-align: right;
}
.kp-chat-end-btn:not(.is-ended) {
  cursor: pointer;
}


.kp-chat-typing-stack { max-width:min(100%, 78%); display:grid; gap:0; }
.kp-chat-typing-label { display:none !important; }

#kpChatHeaderSubtitle .kp-chat-admin-role-line {
  display: block;
  margin-bottom: 1px;
}

#kpChatHeaderSubtitle .kp-chat-admin-meta-row {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
  margin-top: 0;
}

#kpChatHeaderSubtitle .kp-chat-admin-response-note {
  display: inline-flex;
  margin-top: 0;
  line-height: 1.35;
}